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How to order

From browsing the pantry to placing your order, step by step.

3 min read · 5 steps

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A short walkthrough of the shop page: filters, a product and your cart.

  1. Find what you are looking for

    Open Shop to see every product, or choose a category from the menu. Narrow the list with the filters (dietary needs and certifications such as Organic or Halal, Free from allergens, in stock, new arrivals) and change the order with the sort menu. On a phone, tap Filters above the products.

    Know what you want? Start typing in the search box at the top of the page: suggestions appear as you type, and Enter shows every result.

  2. Check the product page

    Each product page shows the photos, the available sizes, the price and whether it is in stock, with tabs for ingredients and nutrition, allergens, and storage and origin. Choose a size, set the quantity and tap Add to cart.

  3. Review your cart

    Your cart opens at the side of the page so you can keep shopping. Open View cart to change quantities, remove items, apply a coupon code and estimate delivery for your country. Delivery is free when your order comes to $75 or more after discounts.

  4. Check out

    Tap Proceed to checkout. You can check out as a guest, or sign in to use your saved addresses. Checkout has four short steps: Contact, Delivery, Payment and Review. Accept the terms and tap Place order: the button shows the exact total.

  5. Get your confirmation

    The confirmation page shows your order number (it starts with JF-R) and we send a confirmation email. Keep the number handy to track your order.

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